General

How is Ferosom Forte different from other iron supplements?

Ferosom Forte is a newer iron supplement with minimal side effects and has been shown to have similar absorption rates to certain doses of IV iron. This is all thanks to our unique formulation that combines liposomal iron with our proprietary LCE Coat™. Ferosom has 21-30 mg of elemental iron, a small amount but with one of the highest absorption rates for an oral iron supplement.

Liposomal form refers to an advanced nutrient delivery system that is known for boosting the benefits of supplementation and its high bioavailability. Ferosom's liposomal iron and LCE Coat™ work together to protect the iron from being broken down by stomach acid and bacteria. This ensures any of those unpleasant side effects like constipation, nausea and stomach pain are greatly minimized.

Will I experience any side effects with Ferosom Forte?

Our customers rarely experience any side effects. Ferosom Forte is formulated to be absorbed directly into your small intestine, significantly reducing the amount of unabsorbed iron in your stomach. This means there is a very low chance of experiencing gastrointestinal side effects like constipation, nausea and stomach pain. Based on multiple studies, it is reported that only 3% of people experience adverse side effects from oral liposomal iron.

Why is Ferosom Forte’s dosage lower than most iron supplements?

Our dosage is lower than most iron supplements because Ferosom Forte comes in liposomal form. Liposomal form is an advanced nutrient delivery system that greatly increases absorption and bioavailability, so only a small amount is needed. In addition, coated liposomal iron has been clinically shown to have similar absorption rates to certain doses of IV iron.

Other iron supplements contain such a high dose (like 150mg) because only about 10% of the iron actually gets absorbed and results in a lot of ‘free floating iron’ in the stomach (unabsorbed iron). High doses of unabsorbed iron is what usually causes those unpleasant side effects.

How long will it take for Ferosom Forte to increase my iron levels?

Some customers begin to experience the benefits of Ferosom Forte within the first 4 weeks of taking it. However, this can vary from person-to-person and the severity of their iron deficiency. We recommend taking Ferosom Forte daily for at least 3-6 months to see an improvement in your iron levels.

What’s the difference between Ferosom Forte capsules and sachets?

Ferosom Forte capsules contain 30 mg of elemental iron and also include vitamin C for enhanced absorption. Ferosom Forte sachets contain 21 mg of elemental iron and include vitamins C, D, B6, B12 and folic acid.

I have some dietary restrictions, is Ferosom Forte right for me?

It’s super important to us that both Ferosom Forte sachets and capsules are non restrictive and fit many different lifestyles. That’s why Ferosom Forte products are vegan (dairy-free), gluten-free, non-GMO, and halal.

Is there a time that is best to take Ferosom Forte and should I avoid any foods/beverages?

No, there is no designated time to take Ferosom Forte. The best time of day to take it is when it’s most convenient for you and your lifestyle. If you are taking other medications, then you may want to take them a few hours apart, however, your healthcare practitioner will be able to advise you on whether or not that is necessary.

Most iron supplements do require you to avoid food/beverages that contain calcium or caffeine, however since Ferosom Forte is in liposomal form, absorption is not affected by calcium or caffeine. So go ahead and enjoy your morning coffee with Ferosom.

Can I take Ferosom Forte if I’m pregnant or breastfeeding?

Yes, Ferosom Forte is a safe option to support healthy iron levels during pregnancy and while breastfeeding. Iron is essential for a healthy pregnancy and can help prevent iron deficiency, premature birth, low birth weight, low milk supply, postpartum depression and other serious complications. As always, we also recommend speaking with your healthcare practitioner before making any dietary or lifestyle changes.

Can children take Ferosom Forte?

At this time, we recommend Ferosom Forte for adults only.

Where can I buy Ferosom Forte?

Currently you can buy Ferosom Forte directly from our online store or Amazon.

Where is Ferosom Forte manufactured?

All Ferosom Forte products are proudly made in Ontario, Canada.

How does the 30-Day Money Back Guarantee program work?

If you are not fully satisfied after trying our iron supplement, you can receive a full refund within 30 days of your first purchase (30 days from the purchase date) – no return necessary. Please email; hello@ferosom.com for assistance with this. We reserve the right to request that you ship us back any unopened product you ordered.

Please keep in mind, the 30-Day Money Back Guarantee program is only valid for Ferosom Forte products purchased directly through our website: www.ferosom.com.

Ferosom Forte Capsules

How often should I take the capsules?

Only one capsule daily is needed for optimal iron maintenance, however, everyone’s iron needs are unique. As always, we recommend consulting a healthcare practitioner to discuss your iron needs before starting any new supplement.

What do the capsules taste like?

Ferosom Forte capsules are tasteless. There is no harsh metallic taste like some other iron supplements have.

What are the medicinal and non-medicinal ingredients in the capsules?

Medicinal Ingredients (per capsule):

Iron (Ferric Pyrophosphate) Microencapsulated in LCE Liposomal™ Form – 30 mg

Ascorbic Acid (Vitamin C) – 70 mg

Non-Medicinal Ingredients:

Lecithin, Magnesium stearate, Microcrystalline cellulose, Maltodextrin, Silicon dioxide, Capsule Structure (Hypromellose), Capsule Opacifier (Calcium Carbonate).

What is the shelf life of the capsules?

Our products are shelf stable and good for two years from the time of manufacturing. When you receive your capsules, you will find an expiry date on the box. You should consume them by that expiry date.

Ferosom Forte Sachets

How often should I take the sachets?

Only one sachet daily is needed for optimal iron maintenance, however, everyone’s iron needs are unique. As always, we recommend consulting a healthcare practitioner to discuss your iron needs before starting any new supplement.

What do the sachets taste like?

Our sachets are a berry-flavored powder. We have had many customers say that the sachets remind them of a pixie stick candy flavor. There is no harsh metallic taste like some other iron supplements have.

How should I take the sachets?

There are multiple different ways you can take Ferosom’s sachets. They can be mixed into water, a smoothie/juice or yogurt. Our favorite way to take the sachets is to pour the powder directly into your mouth and let it dissolve. Do not mix Ferosom Forte sachets into any hot drinks/food.

What are the medicinal and non-medicinal ingredients in the sachets?

Medicinal Ingredients (per sachet):

Iron (Ferric Pyrophosphate) Microencapsulated in LCE Liposomal™ Form – 21 mg

Ascorbic Acid (Vitamin C) – 70 mg

Vitamin D – 10 mcg

Vitamin B6 – 1 mg

Vitamin B12 – 1.75 mcg

Folic Acid – 400 mcg

Non-Medicinal Ingredients:

Lecithin, Maltodextrin, Silicon dioxide, Citric acid, D-Sorbitol, Flavor, Sucralose.

What is the shelf life of the sachets?

Our products are shelf stable and good for two years from the time of manufacturing. When you receive your sachets, you will find an expiry date on the box. You should consume them by that expiry date.

Subscription

How does the subscription program work?

Ferosom Forte’s subscription program is a recurring order, billed and shipped automatically at the chosen frequency (every 30, 60 or 90 days), until canceled or skipped. With each subscription order, you save 25% on your chosen Ferosom Forte product. You can subscribe to a 30 day, 60 day or 90 day box of product. You can skip, pause or cancel your subscription at any time, right from your account – you’re in control.

Why can’t I log into my account?

Usually when this happens, the customer has processed the order as a guest. To set up an account, use this link: https://ferosom.com/account/register.

When will my next order ship?

Sign into your online account here: https://ferosom.com/account/login. Click My Subscriptions and you will see your next order date bolded at the top of the page.

I need my next order sooner than it is currently scheduled.

Sign into your online account here: https://ferosom.com/account/login. Click My Subscriptions > View Details. Make any necessary adjustments by selecting, Order now or Reschedule.

My next shipment is coming too soon and I already have enough product.

Sign into your online account here: https://ferosom.com/account/login . Click My Subscriptions > View Details. From there you can select, Skip order or Delay.

I want to cancel or pause my subscription.

Sign into your online account here: https://ferosom.com/account/login. Click My Subscriptions > View Details. You will then see your shipping and payment details, you can select either, Pause Subscription or Cancel Subscription.

I need to change my credit card number in my account.

Sign into your online account here: https://ferosom.com/account/login. Click My Subscriptions > View Details. Under “Payment details” select, Update and a link will be sent to your email to make any necessary changes.

I need to update my shipping address.

Sign into your online account here: https://ferosom.com/account/login.Click My Subscriptions > View Details. Under “Shipping address” select, Edit to update your address.

Why can’t I use a discount or promotion code with my subscription order?

Unless stated otherwise, no other offer, discount or promotional code is able to be used with a subscription order. Our subscription offer includes 25% off all single and bulk product orders, plus free shipping. You are free to use any valid, unexpired discount code on a one-time use purchase during the offer window.

I still need help managing my subscription and/or have other questions.

We are always happy to help you with your subscription or any other questions you might have. Please feel free to reach out to us via email at hello@ferosom.com or call us at 1-888-622-3613.

Shipping & Returns

Is shipping free?

Yes, we offer free shipping on all orders.

How long will my order take to process and ship?

Once your order has been placed, it will take 2-4 business days to process. After your order has been processed, shipping timelines vary between 2-5 business days depending on where you are located. All orders ship via USPS, FedEx or UPS.

Please note, we cannot always guarantee these delivery windows, as mail carriers may encounter delays beyond our control.

Do you ship internationally?

We provide International shipping with a flat fee of $30. It does not include duties or taxes, so please make sure to check with your local carriers. International shipping can take up to 14 business days.

If you're located in Canada, please visit www.ferosomcanada.com.

Where can I view/track my order?

You can check the status of your order by signing into your account here: https://ferosom.com/account/login. After you have signed in, you will be able to view your order and its fulfillment status.

Once your order has shipped, you will receive an email from us with your USPS tracking number. You can use this number to track your package. Please allow 48 hours for the tracking information to become available.

Can I make edits to my order?

Please always double check your order details prior to placing it. We cannot guarantee, and are not responsible for any changes to your order or shipping address, as our fulfillment center quickly processes and ships orders. If you need to make changes, you can contact us at hello@ferosom.com or call us at 1 (888) 622-3613 and we will do our best to get to it before your order ships.

What is your return policy?

While we do not accept returns, we do offer a 30-Day Money Back Guarantee. 

Our goal is to make sure that you're happy and have the best experience possible with us. That means if you’re not satisfied with our product after trying it, we’ll refund your first order in full, with proof of purchase, within 30 days from the date of purchase. We reserve the right to request that you ship us back any unopened product you ordered. Please note this only applies to orders purchased directly through our website; www.ferosom.com.

The 30-Day Money Back Guarantee applies only to new customers who just made their first purchase or an existing subscriber who placed an order for a new product. 

Please send us an email at hello@ferosom.com if you are not fully satisfied with your Ferosom product.

What happens if my order is marked as delivered but I didn't receive it?

If your package is marked as delivered to the correct address according to the tracking information, Ferosom cannot take responsibility for any loss. Unfortunately, we are unable to replace or refund orders once they are confirmed as 'delivered'.

We recommend contacting the courier directly for further assistance.